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I didn't even play and got banned, Submitted a ticket and still after 2 months the ticket isn't answered ;) shit game :)
Seriously bro, this game and the business practices used by its developers make companies like Capcom and EA look saintly. TotalBiscuit has a good video about it on youtube.
When I played the game there were like 80% of pepople hacking :) I made a pause for like a month and after when I tried to join it said that I am permanently banned. I was like ":O wtf I didn't even play" and I submitted a ticket and it's still unanswered. Here's the ticket -> https://warz.zendesk.com/requests/115126
It's a shitty game and I will tell you that u will regret it, but it's cheap now so you can try it so see yourself ^^
Add me to steam if trade.