[SOLVED] My Account has been Hijacked!

1. Bump
2. Get in contact with VISA to get your card locked for Steam purchases. Not sure if Steam locks purchasing when the e-mail is changed, but better contact VISA
3. Good luck

Thanks for bumping.

The lucky thing is, that I still can access my account via webclient, I was logged in at this moment.

I just cant log in with the Steam client. Its a bad thing that I cant change my email-adress this way.
But I can see that there are for some reason no billinginfos saved (thank god...) and I can control and check If something was bought with my account.
It could be worse. If I just get my account back and NEVER BE SO CARELESS AGAIN...

change password will stop trading for 5 days until you got a reply from lazy steam support + contact visa support too as advised

Do you have a source for the part with trading?

Does that mean trading with other users and/or buying and selling at the marketplace and shop?

Another Bump :S

bump

Good luck!

Dont only get it locked for visa but for everything. ebtter to wait a few days for a new card than compromise. good luck, bump

Don't worry, steam removes all payment data when the e-mail address gets changed.
Bump and good luck.

Bump. Hope you get your acc back

Oh btw, the guy who lured me on a website that stole my account:

http://www.steamtrades.com/user/rakkko

| steamname: rin

| steamID32: STEAM_0:0:59320909

| steamID64: http://steamcommunity.com/profiles/76561198078907546

| customURL:

| steamrep: http://steamrep.com/profiles/76561198078907546

I guess his account was stolen too, so be careful.

I have you added right now, and I guess the guy's messaging me. He's spamming me a link to what looks like a phishing site he set up.

Bump :(
Good luck

Free Bump

Hi QMarine,thanks for the heads up man! He sent me a Dota 2 link and I clicked on it thinking it was you,stressing a bit now. How exactly did he hijack your account?

If you change your password trading will be disabled for 5 days, but i don't have experience with VISA, so good luck !
Bump !

I was dumb enough to log me in on the site I got from "rin". Thats how he got my PW.

Oh great, someone took his +rep back...

I just phoned with my creditcard-serviceline and there is nothing I have to worry about. Also nothing has happened until now.
Since my inventory is emty and I have no money on my steamwallet, It seems I just have to wait for steam.

We can read each others chats btw:

• Q-Marine: ich hb das Ticket gestern um 20 Uhr erstellt
• Q-Marine: noch gabs keine Antwort
• actionmad: Fuck
• Q-Marine: хахахахаах
• actionmad: denke mal die kommt dann jetzt
• Q-Marine: сасайте
• Q-Marine: лалки
• Q-Marine: РОССИЯ!!!!!!
• Q-Marine: wtf
• Q-Marine: :D
• Q-Marine: Syke my member ewery day:*
• Q-Marine: okay, das ist er wohl
• actionmad: jepp
• Q-Marine: translate please ))
• Q-Marine: hi
• Q-Marine: why do you do this?

I received a similar message from you on steam, anyone know how to tell the difference between a phishing site and real one. They both have the same "sign in to steam" button and it gets confusing.

Bump

Bump, i hope your problem is be solved.

Thanks for your bumbs guys.

Sadly, Steam hasnt responded yet. Does anyone know how long this could take?
Also, what If I get VAC-banned? Could this get removed if it is proven that I was not in posession of my account?

@BUMP

Well in my case I got my account back after 3 days(?) But they responded first day I have written to them..

Btw.. Give them any proof that u are really owner of this account.

Oh.. And Good Luck :)

I posted the whole program by now. Billinginfos, Gamekeys I used on my account, a photo oh the Game RAGE with visible Game-Key, even my IP and the IP of the hijacker.

So I guess I have done what I can. Its now about 20 hours since I created my ticket yesterday.

Phishing site is blocked now by hosting provided (I dropped them a letter).
As we know, he's email is simplex787@mail.ru, probably created just for that case, because info is filled with random text (I checked it on email provider site), and I'm pretty sure it's angry russian schoolboy.
He's IP is 176.214.67.209, location is Russia, Yaroslavl. Feel free to contact me, if you have some other info or/if you are a victim.

I am absolutely sure that at least this two users are victims and unter control of the same guy. Beware.:

• | steamname: Prime Number
• | steamID32: STEAM_0:0:26152453
• | steamID64: http://steamcommunity.com/profiles/76561198012570634
• | customURL: http://steamcommunity.com/id/prostbroj
• | steamrep: http://steamrep.com/profiles/76561198012570634

• | steamname: rin
• | steamID32: STEAM_0:0:59320909
• | steamID64: http://steamcommunity.com/profiles/76561198078907546
• | customURL:
• | steamrep: http://steamrep.com/profiles/76561198078907546

Bump

Thanks for the heads up.

Bump

Bump

I have my account back!

It took Steam 28 hours.

Thanks to everyone who bumped this thread and a huge Thank you to Stradi who helped me a lot this day.